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Max West of E-Ticket Systems, Inc. served Watch Captain in a number of roles over a one-year period. Max is highly effective in both the management and technical arenas, and was an extremely valuable asset to our development team...(he) brought excellent value to our business...

(Max)...manage(d) the development of Watch Captain’s next-generation business management software system, a VB.NET/SQL Server application designed to manage boatyards, marinas, boat builders and boat dealership businesses. Max lent a disciplined approach, effectively leading a diverse team that worked in tight physical quarters and under intense time pressure for 80+ hours per week for many months...(he) brings a well-balanced approach to project management, aggressively and enthusiastically pursuing opportunities while not hesitating to deliver any bad news to management. We were always well-informed as to project status and risks, and risks were always presented with mitigation or work-around options for management.

Max also provided outstanding technical leadership and direction for a team of 5-7 developers across all phases of the software development life cycle. Max’s expertise and team mentoring skills in requirements analysis, functional specifications and data modeling/analysis got the project off to a great start and his contributions to code reviews, QA planning and test execution and reporting also added great value to our project. We highly recommend him for project management and any of the aforementioned technical roles, and hope to work with him again in the future.  

 

- Tony Pimentel
  Chief Operating Officer
  Watch Captain LLC

 

 

Max West of E-Ticket Systems was instrumental in the successful design, development, and implementation of the Town's website project. Max's leadership and insight were critical in keeping this project on schedule on schedule and under budget. All work has been pro bono.
 

 - Christine M. Joy
   Chairman, Board of Selectmen
   Town of Plympton, Massachusetts

 

...E-Ticket Systems helped and guided our in-house IT staff to deliver a new core-business, mission-critical Construction Cost Database system on-time, within budget and free of operational defects...specified the customized design for over 30 intermeshed User Interfaces...designed and implemented a 3GB SQL Server database...introduced rigorous Quality Assurance, Change Management and Configuration Management practices...

Great at anticipating your needs...proven to be a cost-effective IT solution to augment our internal resources...ETSI is committed to making you and your company successful...business-oriented...attuned to how technology can help your business...earned the respect of RS Means employees at all levels of the company...I strongly recommend ETSI for major database and User Interface design and development, Quality Assurance and Project Management. (read the Full Text)

 

- Thomas J. Dion
  Director, Information Technology
  R.S. Means Company, Inc.

   

The Hanscomb Cost and Performance System (HansCAPS) was one of the best software development experiences at Hanscomb...Max West of E-Ticket Systems, through the RS Means Company ... rapidly and effectively defined business and system requirements...worked closely with Hanscomb to model over 300 data elements...specified data, calculation and presentaion rules that proved invaluable for coding and testing...executed detailed test cases and clearly identified bugs and recreation steps to speed correction and verification...

...Max was adept at asking the questions that really brought clarity to our needs and requirements...we highly recommend Max, for his collaboration and communications skills certainly made the difference... (read the Full Text)

 

 - Tom Wiggins
  Senior Associate
  Hanscomb, Inc.

 

Max West has consistently impressed me with regard to his professionalism and commitment to quality.  During Max's tenure at Seagreen Technologies he has been instrumental in the success of our business...

As Project Manager for a $750,000 XML, web-based college textbook application, Max's leadership brought success to the pilot, beta and production releases.  Max acted on behalf of Seagreen as the primary client and co-development firm interface...(his) clear and concise communication...ensured consistent perceptions...provided hands-on leadership and training on requirements definition, architecture, data analysis and QA/testing...

...Max assisted (the Seagreen Development Steering Committee) in developing standards and repeatable processes...Max has helped us grow our business from a start-up company to a company that employs twenty with revenues in excess of $1.5 million.  I would not hesitate to recommend Max for any mission-critical development project. (read the Full Text)

 

- John Danahey
  President
  Seagreen Technologies, Inc.

   

Max West worked as Project Manager on the International Group Program's (IGP) ECHO Project... a complex computer project migrating from the old mainframe to a client/server system (that) provides all of the financial transactions IGP performs with our 41 Associate Insurers.  ECHO combined IGP's entire administration, decision support and client reporting into one package.  

Max possesses a strong ability to identify, analyze and solve problems.  He is consistent, dependable and professional...a forceful and effective manager (with) an even-handed style that achieves productivity while maintaining high morale (and) builds a strong sense of teamwork and purpose.  Max is totally committed to achieving excellence...frequently placed the client's interest ahead of his own to move the project through an extremely tight time schedule.  Max would be an asset to any organization. (read the Full Text)

 

 - Geraldine Pangaro
  Second Vice President
  John Hancock Financial Services